Refund Policy for Mr Delivery Man
Last Updated: 17/12/23
Thank you for using Mr Delivery Man. We strive to provide a seamless and reliable delivery service. Please read this policy carefully to understand your rights and responsibilities regarding refunds.
We understand that situations may arise where a refund is necessary. Refunds may be considered under the following circumstances:
Service Failure: If our service fails to meet the agreed-upon delivery standards, resulting in a significant delay or non-delivery.
Order Cancellation: Refunds for order cancellations are subject to the cancellation policy outlined in our Terms and Conditions.
To request a refund, you must contact our customer support within [number of days, e.g., 7 days] of the service issue. Please provide the following information when contacting us:
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within [number of days, e.g., 7 days].
Certain items or services may be non-refundable. These may include, but are not limited to, fees associated with the delivery service, processing fees, and other non-service charges. Please check the specifics of your order for details.
If you have any questions about our refund policy, please contact our customer support at [Your Contact Information].
We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately and will be posted on this page.